Journey and Patient Account Creation SOP

Hayleigh

Last Update 2 tahun yang lalu

Contents:

Journey Referral Dashboard 

Searching Journeys:

Adding a New Referral Lead

Patient Data = Collected Demographics Stage

Personal Information

Visit Information

Self-Referred/ Direct Access

Kaiser Permanente Referrals 

Insurance Information

Patient Relationship to Insured

Contact Information

Intake Stages

Convert to Intake

Scheduling Stage Follow Up

Missing Required Details

1st Contact to Schedule

2nd Call Needed

3rd Call Needed

Unable to schedule

Converted Stage

Converted – Check Authorization

Scheduled Eval

Closed Referrals

Updating the Rehabilitation Case

Case Information Tab

Diagnosis

Prescription

Initial Prescription

Continuation of Care Prescriptions

Direct Access Prescription

Capitation Referrals

Claim Information for Work Comp and Auto

Lien Cases

Adding a Case to an existing Patient

Special Service Cases

Wellness Cases

Massage Cases

Orthotics

Gym Services

Splints

NON DME Clinics

Updating Patient Demographics

Parent/Guardian/ Employer

Preferred Language

Intake Reminders

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