Centralized Referrals SOP
Hayleigh
Last Update há 2 anos
Table of Contents
What is the goal of the Centralized Referral Team?
Centralized Referral Entry Process Standardization
Adding the Clinic eFax
Working The Inbox
Plan of Care (POC)
MRI/Op Report/Xray Report/Physician Chart Note or Visit Note
Authorizations
Medical Records Reques
Payments/Remits/Explanation of Benefits
Referral/Prescription or Call in Referral Form
Referral/Prescription or Call In Referral Form with a RED FLAG
Categorizing
Journeys and the Referral Intake Team
Missing Required Details
Converted – Check Authorization
Converted – Pending Schedule
Subfolders dedicated to the Referral Team to input into Raintree:
Subfolders dedicated to PCCs/Authorization Coordinator
TPG General Rules:
Referral Entry Q&A
Understanding the Journey Stages for a New Lead and Prior Patient